Is emotional intelligence vital to successful coaching? Empathically, YES.
First, let’s define. Emotional intelligence is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
The way we interact with and focus on people in the workplace is changing. As the next generation enters the workforce, leaders will have to lead very differently. That will require a completely different skill set and a great deal of emotional agility.