Updated Professional Certified Coach Markers

PCC Markers are the behaviors that should be exhibited in a coaching conversation at the Professional Certified Coach (PCC) level.

ICF released updated PCC Markers in October 2020. Please scroll down to the “Updated PCC Markers” heading to learn more and access the updated PCC Markers.

Current Markers
Assessment markers are the indicators that an assessor is trained to listen for to determine which ICF Core Competencies are in evidence in a recorded coaching conversation, and to what extent. These markers support a performance evaluation process that is fair, consistent, valid, reliable, repeatable, and defensible. Please note these markers are not a tool for coaching, and should not be used as a checklist or formula for passing the performance evaluation.

Competency 2: Creating the Coaching Agreement

  • Coach helps the client identify, or reconfirm, what s/he wants to accomplish in the session.
  • Coach helps the client to define or reconfirm measures of success for what she/he wants to accomplish in the session.
  • Coach explores what is important or meaningful to the client about what s/he wants to accomplish in the session.
  • Coach helps the client define what the client believes he/she needs to address or resolve in order to achieve what s/he wants to accomplish in the session.
  • Coach continues the conversation in direction of the client’s desired outcome unless the client indicates otherwise.

Competency 3: Creating Trust and Intimacy

  • Coach acknowledges and respects the client’s work in the coaching process.
  • Coach expresses support for the client.
  • Coach encourages and allows the client to fully express him/herself.

Competency 4: Coaching Presence

  • Coach acts in response to both the whole person of the client and what the client wants to accomplish in the session.
  • Coach is observant, empathetic, and responsive.
  • Coach notices and explores energy shifts in the client.
  • Coach exhibits curiosity with the intent to learn more.
  • Coach partners with the client by supporting the client to choose what happens in the session.
  • Coach partners with the client by inviting the client to respond in any way to the coach’s contributions and accepts the client’s response.
  • Coach partners with the client by playing back the client’s expressed possibilities for the client to choose from.
  • Coach partners with the client by encouraging the client to formulate his or her own learning.

Read more at: https://coachfederation.org/pcc-markers



Register for ACC’s upcoming Webinar

International Coach Federation (ICF) released new PCC markers to reflect the Coaching Core Competencies that were updated last year.
In this webinar, Coach Sophia will review the markers to explain what has changed and what it means to you as an accredited coach.
Sophia helps leaders of all caliber get transformative results that literally catapult their businesses and organizations to the next level. Having served as Director of First Impressions for a task force for the former Vice President of the United States, her innate ability for excellence, execution, and acceleration allows her to meet individuals right where they are—then help them soar!
A Professional Certified Coach through the International Coach Federation (ICF), her love for mentoring and coaching soon blossomed into her signature leadership development model: Leadership, Ownership, and Accountability (LOA®).
As a young professional, who was once told that she was too young, too black, or not smart enough, Sophia has not only shattered glass ceilings; those ceilings have now become her floor.